Personal community management

Make it close.
Relief
feel it.

Personal community support for creators, projects and growing accounts. Messages, conversations, structure and priorities — quietly in the background, reliable, and in your tone.

More quiet in your community.
More room for you.

Maddy.support takes on selected recurring community tasks, brings structure to messages and conversations, and protects your tone.

Relief

Recurring tasks are sorted, prepared and followed through.

Closeness

Your community stays seen and answered — without you being online all the time.

Tone

Replies and conversations follow your language, stance and way of working.

Quiet in the background.
Clear in the effect.

01 · Community

Conversation & care

Comments, replies, messages and short conversations, held in order.

02 · Structure

Messages & priorities

Spot what matters, sort it, and prepare a clear view for you.

03 · Monitoring

Keep the overview

Make relevant movement, feedback and mood visible.

04 · Support

Small tasks

Reminders, small tasks, light structure work and selected background support.

You remain the voice.

Three steps. No call as standard. Nothing goes out without your eye.

01 · Sort

Messages and open points land with me, not in your head.

02 · Draft

Replies in your tone. You see them first.

03 · Approval

One look from you. Only then does anything go out.

Support that fits your week.

One price list. Hours count. Piece counts are orientation only.

PackageHours / monthPriceCommunity orientation
Starter6CHF 1’190about 80–150 reviews
Support · most chosen10CHF 1’890about 150–250 incl. drafts
Premium16CHF 2’990about 250–400 incl. research

Onboarding once, CHF 490. Extra CHF 220/h after approval.
All packages: Monday–Friday, asynchronous. No 08–19, no 24/7.

Starter

Starter

CHF 1’190
6 hours / month
Orientation: 80–150 reviews
Mon–Fri · async
  • Review comments and DMs
  • Sort by urgency
  • Draft list for approval
  • No replies without your eye
Premium

Premium

CHF 2’990
16 hours / month
Orientation: 250–400 incl. research
Mon–Fri · async
  • Everything in Support
  • Editorial prep from existing material
  • Research packs on your topics
  • Tighter async alignment
Prices in CHF, VAT only where due. Onboarding once CHF 490. Extra CHF 220/h.
Hours apply per calendar month — a short thanks and a long DM are not the same. The hour quota counts, not a piece guarantee. Nothing goes out without your eye. No 24/7 cover, no calls as standard, no reach guarantee.

Short answers.

Does anything go out without me?

No. I draft, you approve. Only then does a reply go to your community.

Do I need to be on calls or reachable 24/7?

No. Monday to Friday, asynchronous. No 08–19 promise, no weekend.

What if messages suddenly pile up?

The hour quota counts, not the piece count. At 80% I say so — upgrade, extra hours, or drop priorities.

Which package should I take?

Most start with Support (10 hours, CHF 1’890). Starter to test. Premium when the volume needs it.

Which package should take the load?

Name, mail, one line. Reply in one working day. No call needed.

Fields and confirmations marked * are required.

Non-binding. No call. Support is 10 hours for CHF 1’890.

We have received your enquiry.

We reply within one working day to the address given. No call.

Not sure which package fits?
Describe the work. I will recommend the right package in person.