Personal community support for creators, projects and growing accounts. Messages, conversations, structure and priorities — quietly in the background, reliable, and in your tone.
Maddy.support takes on selected recurring community tasks, brings structure to messages and conversations, and protects your tone.
Recurring tasks are sorted, prepared and followed through.
Your community stays seen and answered — without you being online all the time.
Replies and conversations follow your language, stance and way of working.
Comments, replies, messages and short conversations, held in order.
Spot what matters, sort it, and prepare a clear view for you.
Make relevant movement, feedback and mood visible.
Reminders, small tasks, light structure work and selected background support.
Three steps. No call as standard. Nothing goes out without your eye.
Messages and open points land with me, not in your head.
Replies in your tone. You see them first.
One look from you. Only then does anything go out.
One price list. Hours count. Piece counts are orientation only.
| Package | Hours / month | Price | Community orientation |
|---|---|---|---|
| Starter | 6 | CHF 1’190 | about 80–150 reviews |
| Support · Standard | 10 | CHF 1’890 | about 150–250 incl. drafts |
| Premium | 16 | CHF 2’990 | about 250–400 incl. research |
Onboarding for new monthly packages: CHF 490 once, separately before the start. Extra CHF 220/h after approval. One platform included; each further platform +CHF 140 per month. Minimum term: 2 months. Monthly invoice and bank transfer.
All packages: Monday–Friday, asynchronous. No 08–19, no 24/7.
No. I draft, you approve. Only then does a reply go to your community.
No. Monday to Friday, asynchronous. No 08–19 promise, no weekend.
The hour quota counts, not the piece count. At 80% I say so — upgrade, extra hours, or drop priorities.
Support is the standard starting point (10 hours, CHF 1’890). Starter is a lean start with 6 hours a month; the minimum term of 2 months applies here too. Premium when the volume needs it.
Two ways: via the booking page (Booking form in German) or here as an email draft. Name, mail, one line. Reply in one working day. No call needed. An enquiry is not an order confirmation.
Fields and confirmations marked * are required.